Tyre failures affect schedules, result in downtime, and raise operating costs. A tyre failure may result in delayed deliveries and negative impact on the fleet’s brand as a consequence. For commercial fleets, 24-hour tyre service is an operational requirement rather than a discretionary service.
SERVICE NETWORKS AND COVERAGE
Support is delivered through mobile units, workshops, and subcontracted partners. Coverage is prioritised along industrial corridors, major highways, and transport hubs. Trucks require access along freight routes and intercity highways. Buses require service near terminals, depots, and long-distance routes. Fleet managers assess providers on response times, technician availability, and tyre stock readiness.
Mobile units handle urgent roadside breakdowns. Branches manage tyre replacement, scheduled maintenance, and casing tracking. Subcontracted partners extend coverage to remote areas, ensuring fleets can resume operations without long delays.
FIELD EXPERIENCE
Data from service providers indicate that most breakdowns result from incorrect tyre pressure or worn out treads. Operators integrate pressure monitoring, tread inspections, and documented maintenance into daily routines to reduce failures. Mohd Zahir bin Jahaya, founder of Tyreman, told Asian Trucker: “We document every job with photos and reports. Clients want confirmation that the work was completed properly, especially when breakdowns happen after hours.” This reflects a wider practice across Malaysian fleet service providers, emphasising traceable and consistent maintenance.
INTEGRATION WITH ROUTINE MAINTENANCE
24-hour tyre service is effective only when paired with regular inspections. Fleets that log pressure, check tread depth, and schedule replacements experience fewer breakdowns. Long-haul trucks show higher incidence of tyre failure on extended routes, while buses report issues on late-night intercity operations. Effective support depends on trained technicians, consistent procedures, and accessible tyre stock.
OPERATIONAL OUTCOMES
Operators using structured 24-hour support report reduced downtime, faster incident resolution, and better utilisation of fleet assets. Services integrated with routine maintenance allow vehicles to remain operational, prevent unscheduled delays, and preserve tyre casing value, without reliance on any single service provider.
